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Articles Written by: PHIL FERSHT
Facebook is a great tool because you control how you use it. Yes, it’s rude not to accept a friend-request from a colleague, but you can do so in a way that they will never see your updates and you can choose not to see theirs’. They are essentially ...
From PHIL FERSHT,
ZDNet,
29 Aug 2009
Is the sun setting or rising on Outsourcing? Click to join the survey
Folks - I am running a quick survey to take the temperature on the “O” issue in this economy. Are businesses going to shift more work to outsourcers, or will they hold back to ...
From PHIL FERSHT,
ZDNet,
25 Apr 2009
SaaS is effectively the same as outsourcing - you’re handing control over business processes to a third-party service provider. However, while SaaS delivery shares many similarities with outsourcing as a delivery model, there are serious ...
From PHIL FERSHT,
ZDNet,
4 Apr 2009
Like many of you, I have been waking up in the middle of the night wondering what’s going on with the global economies and how the world will look in a few months when we adjust to the new economic reality. I started thinking about about the world ...
From PHIL FERSHT,
ZDNet,
7 Feb 2009
It’s going to be a pivotal year in the global IT and BPO services business as companies seek to get more for less with their budgets. How will this impact the world of global services delivery and outsourcing?
Low-hanging fruit outsourcing with ...
From PHIL FERSHT,
ZDNet,
31 Dec 2008
It’s time for people to stop panicking about next year.
On January 5th it’s business as usual, companies will be selling and delivering their services, looking for new avenues that will provide them with competitive bite, operational excellence and ...
From PHIL FERSHT,
ZDNet,
30 Dec 2008
As painful as this current economic climate is, we really need to start looking ahead to the positive changes that times like these can bring in the long-term when we recover. Recessions normally occur when many years of bad habits culminate, where ...
From PHIL FERSHT,
ZDNet,
6 Dec 2008
In this tough economy, it’s easy for enterprises to jump at outsourcing opportunities, simply with the goal of shedding some cost from the bottom-line - as we recently discussed here. However, many enterprises have jumped at the lowest cost option in ...
From PHIL FERSHT,
ZDNet,
30 Nov 2008
Even though you are probably more interested in the breed of puppy Barack is going to buy his girls, I have had a chance to ponder the realities of the recession.
In a nutshell, we have reached a crucial juncture in our economic history: gone are the ...
From PHIL FERSHT,
ZDNet,
10 Nov 2008
11192
Is it time to dump the term “outsourcing”? | IT Services & Outsourcing | ZDNet.com
Phil Fersht is an acknowledged and well-recognized industry analyst and advisor across Business Process Outsourcing (BPO) and IT ...
From PHIL FERSHT,
ZDNet,
27 Apr 2008
