Did you know that you with our Business Select fare, you have a spot in group A 1 through 15? All you have to do is purchase or upgrade to a Business Select fare and receive priority boarding within group A 1-15. In addition, you will receive a bonus ...
This week, Southwest Airlines implemented a new baggage policy. I just wanted to make sure all the Passengers of Southwest Airlines knew about this one. The free baggage allowance for each ticketed Customer will change from three to two bags. The first ...
Here are a few of the acronyms we use around the airport: CSM = Customer Service Manager CSS = Customer Service Supervisor ETA = Estimated Time of Arrival ETD = Estimated Time of Departure FLIFO = Flight Information HK = Held and Confirmed (This is a ...
You’ve heard some Holiday travel tips from Carole Adams, and I want to give you a few more from the perspective of an Employee at the airport. First, remember, your 3-1-1 (no container with more than three ounces of liquids or gels carried in one ...
I just wanted to share a little airport lingo with you. “What’s your 20?”… most commonly means where are you? or what’s your location? “Copy that” or “Roger that” means I understand or I got it. Or, the most misused phrase I’ve heard… direct flight ...
I’m a rookie at skiing. Well, I take it back… I went to Steamboat Springs, Colorado, one time and skiied for three days. Yes, I took one of those half-day ski lessons. I thought it was well worth the money, but yep, I guess I am a rookie. Since ...
Almost everyone I know, knows that I’m a SOONER. I was born and raised in Oklahoma, and I graduated from the University of Oklahoma. Just curious…who do you think will win the this Saturday? Better yet, who’s flying Southwest Airlines to the game ...
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