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Dreamforce: Quick first impressions

Sitting here in the audience at the annual Dreamforce conference of Salesforce.com, a couple of quick impressions come to mind. This post is mid-stream during the first keynote speech, so there will be more later. Salesforce.com is indeed a force to be ...

From MICHAEL KRIGSMAN, ZDNet,  18 Nov 2009

Related Topics: Salesforce.com Inc

Resistance to change: The real Enterprise 2.0 barrier

Large organizations continue to embrace Enterprise 2.0 as a viable addition to the corporate business process toolbox. As evidence, look no farther than the rapid growth of The 2.0 Adoption Council, which was founded last June and currently boasts more ...

From MICHAEL KRIGSMAN, ZDNet,  16 Nov 2009

Related Topics: Massachusetts Institute of Technology

Enterprise unplugged: Riffing on failure and performance

My favorite part of blogging is the opportunity to learn from fascinating people who are at the top of their game. I recently chatted about enterprise issues and IT failure with Naomi Bloom and Nenshad Bardoliwalla, two articulate folks whose expertise ...

From MICHAEL KRIGSMAN, ZDNet,  9 Nov 2009

Related Topics: Nordstrom, Inc.

18 truths: The long fail of complexity

Enterprise systems are inherently complex, often involving many business processes, people, and organizations across a company. Given this built-in complexity, it’s no surprise that failures abound; it’s amazing these systems function at all. We could ...

From MICHAEL KRIGSMAN, ZDNet,  6 Nov 2009

Please vote: Shortlisted at Computer Weekly

UK-based IT news site, Computer Weekly, shortlisted this blog for top honors in the 2009 Project Management category. Being shortlisted is humbling because Computer Weekly offers some of the best IT news and insight anywhere. In addition, the ...

From MICHAEL KRIGSMAN, ZDNet,  4 Nov 2009

Related Topics: Twitter Inc

Five definitions toward the maturing of Enterprise 2.0

The excellent Enterprise 2.0 Conference is currently in full swing in San Francisco. Given the excitement around this conference, now’s a perfect time to re-examine the “enterprise” part of Enterprise 2.0. In this guest blog post, Miko Matsumura, Vice ...

From MICHAEL KRIGSMAN, ZDNet,  2 Nov 2009

Related Topics: Twitter Inc

Seeking IT failure experts on Twitter

I’m assembling the definitive Twitter list of folks who have demonstrated deep insight and commitment into analyzing the causes and prevention of IT failures. The list is called IT Failure Insights and I need your help to get it right. Michael Krigsman ...

From MICHAEL KRIGSMAN, ZDNet,  2 Nov 2009

Related Topics: Twitter Inc,  IBM

Amplifying 'weak signals' for IT success

Every seasoned executive knows that gaining detailed and accurate information about his or her organization’s activities is a challenging and ongoing struggle. Disconnects between operational data and management decision-making lead to inefficiency, ...

From MICHAEL KRIGSMAN, ZDNet,  1 Nov 2009

Related Topics: Enron Corporation

Can open source software stop IT failure?

In a post today. ZDNet open source blogger, Dana Blankenhorn, says the primary value of open source software is transparency rather than low cost. He then argues that open source software offers at least a partial solution to the problem of IT failures. ...

From MICHAEL KRIGSMAN, ZDNet,  26 Oct 2009

Learning from the weak signals of failure

Many so-called “victims” of failed projects claim they were blindsided by problems that arose suddenly out of nowhere. In reality, the entire notion that failures spontaneously arise without warning is nonsense. Still, this experience is sufficiently ...

From MICHAEL KRIGSMAN, ZDNet,  26 Oct 2009

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