Articles Written by:    ELIZABETH M. GILLESPIE     

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Starbucks’ online suggestion box flooded with ideas

SEATTLE — Hundreds of coffee-­obsessed consumers chimed in moments after Starbucks Corp. launched a Web site asking customers to pitch changes the company should make to revive its business. And they’ve kept those thoughts coming, by the thousands: ...

From ELIZABETH M. GILLESPIE, The Register Guard,  9 Apr 2008
Related Topics: Starbucks Corp

Starbucks Web site flooded with ideas for improving customer experience, even the site itself

Hundreds of coffee-obsessed consumers in the U.S. chimed in moments after Starbucks Corp. launched a Web site asking customers to pitch changes the company should make to revive its struggling U.S. business. And they have kept those thoughts ...

From ELIZABETH M. GILLESPIE, Taiwan News,  8 Apr 2008
Related Topics: Starbucks Corp,  Dell, Inc.

Thousands of posts flood Starbucks site

SEATTLE Hundreds of coffee-obsessed consumers chimed in moments after Starbucks Corp. launched a website asking customers to pitch changes the company should make to revive its struggling U.S. business. And they've kept those thoughts coming, by the ...

From ELIZABETH M. GILLESPIE, Globe and Mail,  8 Apr 2008
Related Topics: Starbucks Corp,  Dell, Inc.

Starbucks to start serving up its new 'everyday' brew as it seeks to boost slumping sales

Starbucks Corp. will start serving up a new "everyday" brew Tuesday, hoping the signature blend will help revive slumping sales in its crucial U.S. market. To celebrate the launch, it will host a half-hour nationwide coffee-tasting, giving away ...

From ELIZABETH M. GILLESPIE, eTaiwan News,  8 Apr 2008
Related Topics: Howard Schultz,  Starbucks Corp,  McDonald's

Starbucks to start serving up its new 'everyday' brew

SEATTLE (AP) -- Starbucks Corp. will start serving up a new "everyday" brew Tuesday, hoping the signature blend will help revive slumping sales in its crucial U.S. market. To celebrate the launch, it will host a half-hour nationwide coffee-tasting, ...

From ELIZABETH M. GILLESPIE, Associated Press,  7 Apr 2008
Related Topics: Howard Schultz,  Starbucks Corp,  McDonald's

Aroma therapy: Starbucks goes back to grinding beans on site

SEATTLE — Starbucks is introducing a new automated espresso machine and getting back to grinding beans in its stores as the coffee retailer seeks to re-energize its slumping business. Facing thousands of shareholders eager to hear the company’s plans, ...

From ELIZABETH M. GILLESPIE, The Register Guard,  20 Mar 2008
Related Topics: Howard Schultz,  Starbucks Corp

Starbucks switching to new automated espresso machine, returning to grinding beans in stores

Starbucks is introducing a new automated espresso machine and getting back to grinding beans in its stores as the coffee retailer seeks to re-energize its slumping business. Facing thousands of shareholders eager to hear the company's plans, ...

From ELIZABETH M. GILLESPIE, Taiwan News,  19 Mar 2008
Related Topics: Howard Schultz,  Starbucks Corp

Costco 2Q Earnings Rise 31 Percent, Helped by Gas Sales

Sales increased 12 percent to $16.62 billion from $14.8 billion a year ago. Costco matched the earnings-per-share expectations of analysts surveyed by Thomson Financial and fell just below the consensus revenue prediction of $16.85 billion. Shares ...

From ELIZABETH M. GILLESPIE, Canadian Business Online,  5 Mar 2008
Related Topics: Costco,  Wal-Mart

Ecoterror Link Eyed in Wash. Fires

WOODINVILLE, Wash. (AP) -- Fires gutted three multimillion-dollar model homes in a Seattle suburb on Monday, and authorities found a sign purportedly left by eco-terrorists that mocks claims that the homes were environmentally friendly. "Built Green? ...

From ELIZABETH M. GILLESPIE, Associated Press,  3 Mar 2008
Related Topics: Federal Bureau of Investigation

Luxury homes burn outside Seattle; ecoterror link eyed

WOODINVILLE, Wash. (AP) -- Fires gutted three multimillion-dollar model homes in a Seattle suburb on Monday, and authorities found a sign purportedly left by eco-terrorists that mocks claims that the homes were environmentally friendly. "Built Green? ...

From ELIZABETH M. GILLESPIE, Associated Press,  3 Mar 2008

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