The next big shift: Intranets, portals, and software suites that are integrating force of the social fabric of the organization. This morning’s announcement here at Dreamforce today from Salesforce of Chatter, an enterprise-class realization of ...
It does appear that we’re entering a new stage in the maturity of enterprise social computing. The good news: Most of the lessons learned are good ones, yet as we’ll see, some challenges remain. Based on my conversations with practitioners and thought ...
Many as-yet-unforeseen new developments will create enormous societal, cultural, and business opportunities over the next decade, just as long as we don’t make irreversible decisions down the wrong path. There’s been an important and relatively sudden ...
Traditional measures of business success are becoming less and less important.There is a time for big picture thinking and there is a time for details in business and IT, the latter which make business and technical strategy a reality and the former ...
You wouldn’t provide new software to users without proper support. The case must be made that you can’t do the same with social environments. It’s not an skill that’s been widely understood until quite recently, however community management has begun ...
This situation has now begun to change. Today marks the introduction of a new effort by the Open Mashup Alliance (OMA), an alliance of interested parties in the mashup space that want to bring the benefits standardization, consistency, interoperability, ...
There’s been plenty of discussion recently in the blogosphere, including here, about the successes and challenges of Enterprise 2.0 projects. But there’s still just a rough general sense of what it really takes to create an effective collaborative ...
Yesterday in downtown Washington DC I was fortunate to be able to attend two important Government 2.0 events: the LMI Executive Forum on Mission 2.0 and O’Reilly’s Government 2.0 Expo. Both of these events highlighted the benefits as well as the ...
These days in the halls of IT departments around the world there is a growing realization that the next wave of outsourcing, things like cloud computing and crowdsourcing, are going to require responses that will forever change the trajectory of their ...
It’s entirely possible something may cause social tools to abruptly stop their broad movement into the workplace, but history tells us that it’s just not likely. Success is in the eye of the beholder and with it often spawns a growing body of followers, ...
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