High-Level Results of UX Research What the client wants What you should say Why you should say it The new business meeting was going swimmingly—that is, until the client started asking questions about our design process. ...
Everything I know about the elegance of imperfection, I learned from the white porcelain plate I bought in Kyoto. What’s so special about this plate? Before it was fired, it was perfectly round, but the artist intentionally roughed up the edges. It’s ...
This blog is a digest of ideas from my current blog, ChangeOrder: The Business and Process of Design.Smart design is about doing stellar work within constraints. And those constraints include more than just coming up with a great idea and executing it ...
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